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Frequently Asked Questions

WHERE IS YOUR FACILITY LOCATED?

Empire Mini Storage is easily accessible and minutes from all residents of Middletown. Empire Mini Storage is located at 18150 Empire Lane in Middletown, California 95461. We’re just south of Hidden Valley Lake Golf Course, minutes from CA-29 and CA-175. Our proximity to Crazy Creek Glider Port makes us the perfect solution for residents of Hidden Valley Lake, Cobb, Middletown, and Lower Lake.  If you would like to speak to a member of our professional storage team, feel free to call us at (707) 587-4965 from 9:00AM to 6:00PM Monday through Saturday. We are closed on Sundays.

From Lower Lake, CA:

  • Head west on Main Street toward CA-53 N
  • Turn left onto CA-29 S
  • In 11 miles, turn right onto Co Road 103.20/Grange Road
  • Empire Mini Storage will be on the right

From downtown Middletown, CA:

  • Head west on Main Street toward Calistoga Road
  • Turn right onto CA-29 N/Calistoga Road
  • Continue to follow CA-29 N
  • In 3.5 miles, turn left onto Co Road 103.20/Grange Road
  • Empire Mini Storage will be on the left

From Hidden Valley Lake, CA:

  • Head northeast on Deer Hill Road toward Fiddlers Drive
  • Turn left onto Spruce Grove Road
  • Turn left onto CA-29 S
  • In 2.7 miles, turn right onto Co Road 103.20
  • Empire Mini Storage will be on the right

From Cobb, CA:

  • Head southeast on CA-175 E toward Estates Drive
  • In about nine miles, turn left onto CA-29 N/Calistoga Road
  • Continue to follow CA-29 N
  • Turn left onto Co Road 103.20/Grange Road
  • Empire Mini Storage will be on the left

WHAT ARE YOUR OFFICE HOURS AND ACCESS HOURS?

Empire Mini Storage is open Monday through Saturday from 9:00 am to 6:00 pm and closed Sundays.  We also offer extended facility access hours every day from 6:00 am to 9:00 pm.

DO YOU HAVE AN ON-SITE MANAGER?

We sure do! Our on-site manager is responsible for managing the day-to-day business, overseeing the property and monitoring the security. 


DO YOU OFFER STORAGE SUPPLIES?

Of course! We have moving and packing supplies available for sale in our front office. You’ll find common storage and packing supplies, including boxes, locks, tape, and more. 

WHAT TYPE OF SECURITY FEATURES DOES YOUR FACILITY OFFER?

Our facility offers several state-of-the-art security features including electronic gated access requiring a unique access code for each customer, individually alarmed storage units, LED lighting, surveillance cameras and professional on-site management.

DO YOU OFFER ANY PROMOTIONS OR SPECIALS?

We run specials and promotions for certain unit sizes throughout the year including military and senior citizen discounts. If you’re interested in any of our current specials or promotional unit pricing they should be listed on this website or you can call our office today. 

CAN I PAY MY BILLS ONLINE?

Absolutely! In fact, we recommend this option as it's the most convenient for you. Simply access the internet from your home or business and pay your bills when and where it's convenient for you.

WHICH STORAGE UNIT SHOULD I CHOOSE?

Use our online size guide to determine the properly sized storage unit to meet your needs. Need some advice on the best way to pack your fragile items, priceless family keepsakes, clothing, dishes, or just about anything else? Packing for Self-Storage can be a daunting task, and you certainly want to be informed on the best way to pack your belongings to avoid damages that can happen during the moving and storage process. Our Self-Storage tips can help.

The categorized tips you’ll find on this page cover a broad range of storage topics. You’re bound to find something useful here. Browse our video size guides and let us know if you have any questions!

WHAT IF I NEED TO REPACK MY STORAGE?  DO YOU SELL MOVING AND PACKING SUPPLIES?

We do! Boxes, tape, bubble wrap and other supplies are available to purchase onsite during office hours.

GREAT!  SO HOW DO I GET STARTED?

Why not try our online storage size guide or browse our storage tips? From there, please feel free to call us or use our online form and we'll get back to you as soon as possible. Thank you for considering Empire Mini Storage.