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Frequently asked questions

Where is your facility located?

Empire Mini Storage is located at 18150 Empire Lane in Middletown, California 95461. We’re just south of Hidden Valley Lake Golf Course, minutes from CA-29 and CA-175. Our proximity to Crazy Creek Glider Port makes us the perfect solution for residents of Hidden Valley Lake, Cobb, Middletown, and Lower Lake.

When is your office open?

Our office hours run Monday through Saturday from 9 a.m. to 6 p.m., allowing you to get the assistance you need after work and over the weekend. Don’t hesitate to give us a call!

What kind of units do you provide?

Great question! Along with the many unit sizes we provide, we offer several different types as well. We’ve got both indoor and outdoor units, so choose the one that works best for you! If you’re the busy type who needs to get in and out as fast as possible, ask us about our ground-floor, drive-up accessible storage units. If you’ve got a vehicle that needs a new home, be sure to check out our covered and uncovered parking solutions for cars, boats, RVs, and other vehicles.

What are your security features?

We’re known for providing some of the best security features in the area. From surveillance cameras and individually secured units to resident management and keypad entry, we cover points all around the premises to provide the most secure environment possible.

When are your access hours?

Access hours are the times during which you can access your storage unit. Because we believe in offering the most convenient experience possible, our access hours run from 6 a.m. to 9 p.m. every day of the week. We don’t compromise the security of the facility by offering 24-hour access. 

Do you provide tools to help me move?

We sure do. We know storage is about so much more than the space that you use. It takes a moving truck to get your valuables here and packing supplies to ensure they get here safely. The good news is that we provide both at our facility! While you’re in the office signing your lease, be sure to ask us how to reserve your moving truck and purchase supplies like boxes, tape, bubble wrap, and more. We’re happy to help.

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